If you have a charge on your bank card with the reference "Truvalia Ads *" everything seems to indicate that you have made a purchase on one of our classifieds websites.

If you are unaware of this charge and want us to investigate how it occurred in order to make a refund, contact us indicating the country of residence, date (DD/MM/YY) and time (HH:MM:SS) of the charge and amount. We have brands in multiple countries, so depending on the country, we will direct your request to the local team and it will be answered in less than 24 business hours.

The more information you provide us with sooner and in fewer interactions we will solve your problem.
Due to exclusivity and confidentiality contracts, we are currently unable to accept new clients.
In order to act as soon as possible, contact the support department of the website where you see the advert (contact section of the website where you saw the ad), as this is the fastest way to act on that content and take the appropriate measures.

The more information you give us about the ad (phone number and URL are the ones that help us the most) the sooner we can solve the incident.